I originally worked for a taxi company in Tokyo. In the taxi business, your earnings depend on your skills, and sometimes you have to be clever to make a living and support your family.
Naturally, my customer service and driving skills became a bit careless.
I couldn't forgive myself for that, and when I was considering a career change, a friend introduced me to Narita / Haneda Airport Jumbo Taxi.
Jumbo Taxi doesn't do street-hailing taxi services at all. We only operate on a fixed-rate charter basis, contracted with the company and customers.
There's no need to rush or speed. I can provide service to each customer as if it's the best I can do.
It was a fateful encounter. I felt that it was a workplace where I could fully utilize my inherent qualities.
I want to eliminate waste, impossibility, and inconsistency and provide high-quality service.
Airport transfers use highways for 80% of the route.
Working while sleep-deprived or in a compromised state can lead to major accidents.
We strive to provide a high level of service to all customers.
When carrying luggage for customers returning to Japan, we often hear them say, "Japanese taxis are the best after all."
To live up to that reputation, we aim to pursue services that are in line with the times, work diligently, without haste, and contribute to our customers with care.