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    JPN TIME 6:00AM~11:55PM

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Introduction of van taxi driver - Kouji Kawakatsu

Narita airport

Kouji Kawakatsu

Kouji Kawakatsu

Speaking Languages

  Japanese

  English

Message to Customers

If we ourselves cannot work with joy,
We cannot bring smiles to our customers. Providing rich experiences through safe driving.

I have experienced various jobs up to now, such as a police officer, a nursing home worker, and a pharmaceutical company salesperson.
What was commonly required in all these jobs was patience...
I possess a resilience that does not falter with just a little hardship.

Customer service is new to me and I'm still a novice at language usage, attentiveness, manners, and personal grooming.
Even now, I often get cautioned by my superiors. I am concentrating all my nerves, right down to my fingertips, to master first-class customer service skills.
Lately, I've gradually started to receive comments like 'You moved well today' from my superiors.

I hope to grow quickly and pass on the words of encouragement my superiors have given me to my juniors.
I am often told that I have a gentle nature and a warm presence.
I strive to create an atmosphere that makes it easy for customers to approach me when they are in trouble.

About airport transfer

I believe the quality of Japanese taxis is a very concerning point for our international customers.

I serve with the mindset of representing Japanese taxi drivers.

Being born in Tokyo, I am thoroughly familiar with the streets of the city.
To prevent you from missing your flight, I choose safe and efficient routes.

Infection prevention measures being taken by driversDaily efforts taken by
our driver