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Narita Airport Transfers Private VAN Taxi

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  • How to make a taxi reservation during the corona countermeasure period 
背景画像:成田国際空港の外観

How to make a taxi/hire reservation during the corona countermeasure period

Narita Airport Transfers Private Van Taxi is a hire company that meets the standards of the Ministry of Health, Labor and Welfare. the Ministry of Health, Labor and Welfare the Ministry of Health, Labor and Welfare the Ministry of Health, Labor and Welfare

Narita Airport Transfers Private Van Taxi is a hire company that meets the standards of the Ministry of Health, Labor and Welfare.

About pick-up time at Narita Airport

At the airport, the competent department of the Japanese Government implements different border measures depending on your original departure city or place.
We provide passengers' boarding categories into three cases, A, B, and C, so that we can pick you up as smoothly as possible.

Please let us know your applicable type at the time of booking.
We will pick you up according to the applicable type.

  • 【A】No need inspection
    such as an arrived by domestic flight.

    We will pick you up about 1 hour after the flight arrives.

  • 【B】Need inspection, able to transfer on the day of arrival

    We will pick you up 2~4 hours after the flight arrives.

  • 【C】Boarding after staying at a hotel that is designated by the Japanese Government.

    After the arrival of your flight, we will pick you up after the specified waiting days.

For all customers who can transfer on the day For all customers who can transfer on the day

If you can take our taxi on the day of arrival after inspection at Narita Airport, please select boarding type 【B】 on the reservation form.

After arrival of the plane

After arrival of the plane, the driver send a message by email or SNS at the proper timing.
Please let us know when the inspection is finished.

If the result is positive

If the result is positive, please contact us as soon as possible. There is no cancellation fee. Full refund will be given.

Our driver is waiting for you in the arrival lobby

Our driver is waiting for you in the arrival lobby.

  • We constantly check the flight status. Please be assured that we also check for early arrivals and delays of flights.
    The above pick-up time is our expected departure time.
    The driver will get in touch with you after your flight arrives, check your condition and pick you up.
  • According to our data, it takes 2-6 hours for customers to get off the airplane and board the hire taxi
    In the case you did not set the reservation time, there will be no driver`s waiting fee until you meet with your driver.
  • We are controlling the vehicle operation so that customers can board smoothly. However,
    We are controlling the vehicle operation so that customers can board smoothly. However, your flight changes and border measures may delay the scheduled boarding time of the hire taxi.
    We thank you in advance for your understanding and patience.
  • The driver basically uses email. You can also contact us by E-mail, WhatsApp, LINE, WeChat, Skype or pay phone. E-mail, WhatsApp, WeChat, Skype, LINE, pay phone
  • Your driver will be arranged between 19:00 and 20:00 on the day before the reservation date.
    For customers who request the driver information, the night before, we will notify you by e-mail of the driver name, vehicle information (vehicle type, number, color), e-mail address, mobile phone number, and SNS-account owned by the driver.
  • The driver information will only be sent to the customer who wants it.
    Request “driver information” in the remarks column of the reservation form, or tell the operator by phone at the time of booking.

A series of flow from reservation to boarding of passengers who can move on the day of entry A series of flow from reservation to boarding of passengers who can move on the day of entry. Click here for details

We measure the time required from the arrival of the plane to the boarding of the taxi/hire every day We measure the time required from the arrival of the plane to the boarding of the taxi/hire every day. Click here for details

Boarding after staying at a hotel that is designated by the Japanese Government. Boarding after staying at a hotel that is designated by the Japanese Government.

  • It is possible to make a reservation on the day, but even if you cannot transfer on the day of arrival in Japan, you can reserve a limousine in advance using the reservation form or phone once the flight is decided.
  • If the inspection result is delayed on the booked date, our limousine will wait for you at no waiting fee.
  • If your transferable date is changed, the reservation date will be changed free of charge.
You can make a reservation from the reservation form

Please select boarding type C from the reservation form. C [After arriving at Airport, board after waiting at a hotel designated by the Japanese Government].
Please select the number of waiting days after checking at the hotel on the border measures page of the Ministry of Health, Labor and Welfare and the Ministry of Foreign Affairs. You will be asked to enter it together with the date of entry in Japan (date of arrival of the plane), The taxi / hire date will be calculated automatically. [Example] If you enter Japan on January 10th, If you are waiting for 3 days ⇒ January 13th, if you are waiting for 6 days ⇒ January 16th, if you are waiting for 10 days ⇒ January 20th.

If there is a change in the date and time

If there is a change in the date and time, such as changing the number of waiting days or removing the designated country of the variant, please contact us by phone or email.
We will slide the reservation date and time for free.

Flow on the day of hire boarding

Many of customers, they take inspection in the morning at a hotel designated by the Japanese Government, and they get result at the afternoon.

The driver will pick you up while asking about the status of inspection

The driver will contact you at the right time and will pick you up while asking about the status of inspection.
* Please be assured that there will be no waiting fee for inspection.

the passenger should take the bus to Narita Airport

Currently, pick-up at a hotel designated by the Japanese Government, is restricted, and the passenger should take the bus to Narita Airport.

You may be worried about the number of waiting days at the designated hotel and changes in the reservation date and time, but our taxi has an operation management system that can flexibly respond to sudden changes.
We do not charge any waiting fee, reservation date change fee, or cancellation fee due to border control measures-related matters.
Please do not worry.

Currently, the number of returnees is calm at Narita Airport, and taxi cars can operate on time.
Please do not worry.

Taxi usage procedure after waiting at a hotel designated by the Japanese Government, Taxi usage procedure after waiting at a hotel
designated by the Japanese Government,

All drivers to our customers

All drivers

To our customers

We will do our best to ensure that you can get on and take a taxi smoothly. In this chaotic era, we take the transportation business of "the entrance to Japan" seriously, so we will pick you up after taking sufficient control measures. You must be tired of long flights and inspection. Drive slowly and safely in two lanes at cruising speed on the highway. Relax and rest in the car. If you run into any problems, please let us know the trivial matter.

Daily efforts taken taken by our driver Daily efforts taken
taken by our driver
Click here for details

More details air circulation and filters in the car More details air circulation and filters in the car

Introduction of van taxi driver Introduction of van taxi driverIntroduction of van taxi driver We show video message and determination from drivers to our customers. Click here for details

About Waiting, Canceling, Booking date change Fee

About Waiting Fee

About Waiting Fee

There is no waiting fee for border control measures-related, in either case departing from Narita Airport or a hotel.

Due to the inspection, it is not uncommon that customers come on the arrival lobby to be significantly later than expected. As a result, our limousine operation management is extremely difficult. We are sorry for the inconvenience, but you may have to wait until the limousine arrives.
Thank you for your understanding.

About Cancellation Fee

For passengers boarding from Narita Airport

Cancellation due to flight postponement
No cancellation fee if you change to the next flight
If the test result is positive
No cancellation fee

Cancellation Policy

Our cancellation policy is basically as follows;

By 21:00 the day before (before payment)
No cancellation fee
By 21:00 the day before (after payment)
Cancellation fee 2,000 yen
After 21:00 the day before
Cancellation fee 100%

Requests to passengers

  • The limousine is thoroughly ventilated after each operation.
  • The limousine is thoroughly disinfected with alcohol after each operation.
  • The limousine is thoroughly disinfected with alcohol after each operation.
  • If you do not wear a mask, you will not be allowed to board.
  • If you have symptoms such as fever, you will not be allowed to board.
  • If you have symptoms such as cough, you will not be allowed to board.

The limousine is thoroughly ventilated and disinfected with alcohol after each operation.
Please be sure to wear a mask when boarding.
If you do not wear a mask, or if you have symptoms such as fever or cough, you will not be allowed to board.

We appreciate your understanding and cooperation.

About Payment

Web credit payment

Due to social distance, we basically ask you to pay by web credit card in advance.

Web credit payment
Square (credit card payment company) will send you a bill for the credit card payment through email, so please check the contents and proceed the payment.

Please make your payment by the day before the reservation date.

VISA, American Express, Mastercard, JCB, Diners Club, Discover can be used.
credit card

* Cash or credit card payment is also available on the day of boarding.

Hire cars that meet the standards of Japan's Ministry of Health, Labor and Welfare

We are "a taxi service company that meets the standards for ventilation and cleanliness set by the Japanese Government".

Questions about Airport
transfer service

I don't have a Japanese mobile phone. Is it okay to use an overseas mobile phone?
Please let me know if there is any other way to contact the limousine driver.
Our driver can call you with the country code for your overseas numbers.
You can talk to our driver without any problems by your phone.
Customers, who do not have any device to make calls, can contact us via email, WhatsApp, LINE or WeChat.
There is a test after arriving at Narita airport.
I don't know how many hours it will take. What should I do for the reservation time?
Our operation will check your flight status on your reservation day. The driver will contact you after your flight arrives, check your condition, and pick you up. If you did not set the reservation time, there would be no driver`s waiting
fee until you meet with your driver.
* In case of enormous problems with flights or airports, and due to border measures.(Border measures can take twice as long as usual),
so there may be cases that you wait to board a taxi.
Thank you for your understanding and cooperation.
The flight schedule is not determined yet.Can I make a reservation?
Or can I make a limousine reservation the day before or on the day?
If you have an airplane ticket, you can make a reservation.In the unlikely event that your flight is canceled,
you can book on another date and no cancellation fee will be required.
Reservations can be accepted on the previous day.
Same-day reservations can be made by waiting 30 minutes at the shortest and 90 to 120 minutes at the longest.
Is there an alcohol-based hand sanitizer ? How do you sanitize the inside of the car?
We are always equipped with alcohol. After the operation is over, all the inside of the car is disinfected with alcohol.
Even one person, will you come by a big wagon (minivan)?
From one person, we will pick you up with a Nissan Elgrand or Toyota Alphard class car.
I heard that it is only prepaid. Is it possible to pay when getting off the vehicle?
Due to social distance,we recommend you make online credit card payments in advance for contactless payments.
If you wish, you can make the payment when you get off on the day.
How do you operate the service? I am worried that the driver may be infected.
All of our drivers take a Antigen test on a regular basis, including daily temperature measurements
and physical condition checks, to confirm negative results.Also the drivers basically only operate up to
two operations [2 sets of customers] a day.
We think the number of times interacting with customers is low compared to other service industries.
We only operate private limousines. We do not operate general cruising taxis.So please be assured.
I'm a foreigner and can't speak Japanese at all. Is there an English-speaking limousine driver?
We have English-speaking drivers. An additional charge: 2000JPY will be required.
Does the price change for 1 person or 4 persons? Will other persons be on board?
One limousine van will be chartered, so the price will not change depending on the number of passengers.
In addition, other persons will not be on board.
Is the cancellation fee charged if I get a positive reaction at Narita Airport the inspection?
If the reaction is positive, no cancellation fee is required.