Introduction of van taxi driver - Kazuya Okada

During my childhood, I was involved in swimming, as well as baseball throughout elementary, middle, and high school. These days, golf is my hobby, and I have confidence in my physical fitness.

In my previous job, I worked for a major bus company, where I drove high-speed buses on the Tohoku route from Narita Airport. Given that we transported many customers to distant destinations, operational management was highly emphasized. Unfortunately, due to the impact of COVID-19, I found myself in a situation where I had to resign. However, I was fortunate to join the Jumbo Taxi company, which was actively operating even during the pandemic.

To make customers happy, it's essential to value your own life's work. Currently, I am able to balance both work and hobbies, leading a fulfilling life. While I cannot speak English, I approach foreign customers confidently using body language and translation apps. I believe that with sincere customer service, recognition will follow in due course.

I always keep my senses active so that we can assess the situation, judge from the customer's expression, timing, and circumstances, and take the most appropriate action at that moment.